In Private Testing
Pilot Rated 4.9/5
#1 Tool for IT Teams
#1 Tool for IT Teams
Seamless IT Service Management built for all IT teams.
Seamless IT Service Management built for all IT teams.
Get Early Access!
Get Early Access!
Smarter service management, built for IT.
Smarter service management, built for IT.
From AI-powered ticketing to intelligent workflows, Deskwise gives IT teams and MSPs the tools to deliver faster, stay compliant, and keep users happy.
From AI-powered ticketing to intelligent workflows, Deskwise gives IT teams and MSPs the tools to deliver faster, stay compliant, and keep users happy.
Structured for ITIL
Launch-ready in minutes
Plug and Play modules
Scales with all IT teams
Right person, right task
Smart Ticketing & Automation
AI-driven support agents handle routine requests from start to finish, powered by workflow orchestration through an intuitive drag-and-drop console. Issues are automatically categorised, prioritised, and resolved, while complex tickets are routed with full context to the right technician—delivering faster resolutions and lighter workloads.
Right person, right task
Smart Ticketing & Automation
AI-driven support agents handle routine requests from start to finish, powered by workflow orchestration through an intuitive drag-and-drop console. Issues are automatically categorised, prioritised, and resolved, while complex tickets are routed with full context to the right technician—delivering faster resolutions and lighter workloads.
Right person, right task
Smart Ticketing & Automation
AI-driven support agents handle routine requests from start to finish, powered by workflow orchestration through an intuitive drag-and-drop console. Issues are automatically categorised, prioritised, and resolved, while complex tickets are routed with full context to the right technician—delivering faster resolutions and lighter workloads.
Stay in sync
Remote Monitoring
Take command of your entire fleet—Windows, macOS, and Linux from one platform. See status in real time, drill into device details, and step in remotely the moment something goes wrong. With automated patching, proactive monitoring, and instant console access, your RMM isn’t just watching endpoints, it’s running them.
Stay in sync
Remote Monitoring
Take command of your entire fleet—Windows, macOS, and Linux from one platform. See status in real time, drill into device details, and step in remotely the moment something goes wrong. With automated patching, proactive monitoring, and instant console access, your RMM isn’t just watching endpoints, it’s running them.
Stay in sync
Remote Monitoring
Take command of your entire fleet—Windows, macOS, and Linux from one platform. See status in real time, drill into device details, and step in remotely the moment something goes wrong. With automated patching, proactive monitoring, and instant console access, your RMM isn’t just watching endpoints, it’s running them.
Work your way
Knowledge Base
Document once, share forever. Capture step-by-step guides with our Chrome extension—every click, input, and screenshot is auto-recorded. Organise with nested categories, secure access with role-based controls, and publish instantly so your team always has the right process at hand.
Work your way
Knowledge Base
Document once, share forever. Capture step-by-step guides with our Chrome extension—every click, input, and screenshot is auto-recorded. Organise with nested categories, secure access with role-based controls, and publish instantly so your team always has the right process at hand.
Work your way
Knowledge Base
Document once, share forever. Capture step-by-step guides with our Chrome extension—every click, input, and screenshot is auto-recorded. Organise with nested categories, secure access with role-based controls, and publish instantly so your team always has the right process at hand.
Clarity at a glance
Self-Service Portal
Empower end users with an intuitive portal to log requests, check status, and access tailored knowledge articles — reducing support load while improving satisfaction.
Clarity at a glance
Self-Service Portal
Empower end users with an intuitive portal to log requests, check status, and access tailored knowledge articles — reducing support load while improving satisfaction.
Clarity at a glance
Self-Service Portal
Empower end users with an intuitive portal to log requests, check status, and access tailored knowledge articles — reducing support load while improving satisfaction.
Clarity at a glance
MSP Mode
Get true multi-tenant control with strict data isolation, per-tenant branding and service catalogues, and contract-driven SLAs. Automate onboarding and offboarding, centralise ticketing, track time and billing, and unlock cross-tenant reporting — all in one seamless platform.
Clarity at a glance
MSP Mode
Get true multi-tenant control with strict data isolation, per-tenant branding and service catalogues, and contract-driven SLAs. Automate onboarding and offboarding, centralise ticketing, track time and billing, and unlock cross-tenant reporting — all in one seamless platform.
Clarity at a glance
MSP Mode
Get true multi-tenant control with strict data isolation, per-tenant branding and service catalogues, and contract-driven SLAs. Automate onboarding and offboarding, centralise ticketing, track time and billing, and unlock cross-tenant reporting — all in one seamless platform.
Artificial Intelligence
Artificial Intelligence
AI-powered tools to automate support, create content, and connect with users across every channel.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Voice & Vision
Voice AI across web, Teams, Slack and phone/SIP with screen sharing by empathetic triage agents.
Content Creation
Capture processes once and turn them into polished step-by-step guides and knowledge base articles.
Assistant
A smart service desk AI that logs issues, classifies requests, and guides users through resolutions.
Agentic
Automated AI workflows that handle tickets, projects, and changes, escalating only when necessary.
Private LLM
Built for IT Teams
Enterprise-Grade Security
White Labeled
Private LLM
Built for IT Teams
Enterprise-Grade Security
White Labeled
Private LLM
Built for IT Teams
Enterprise-Grade Security
White Labeled
Integrations
Integrations
Seamlessly integrate with over 1000+ of your favorite tools.
Seamlessly integrate with over 1000+ of your favorite tools.
Seamlessly integrate with over 1000+ of your favorite tools.
Seamless Automation
Real-Time Data Sync
Customizable Solutions
Real results that drive measurable impact
Real results that drive measurable impact
We’re building Deskwise with early IT teams & MSPs right now — your feedback shapes what comes next.
We’re building Deskwise with early IT teams & MSPs right now — your feedback shapes what comes next.
35%+
Resolution rates
35%+
Resolution rates
65%
More affordable
65%
More affordable
35%
Reduction in ticket backlog
35%
Reduction in ticket backlog
75%
SLA improvement
75%
SLA improvement
99%
Service uptime
99%
Service uptime
40%
Faster Time-to-Resolve (MTTR)
40%
Faster Time-to-Resolve (MTTR)
Answers to get you started faster.
Answers to get you started faster.
Answers to get you started faster.
Clear answers to the most common questions IT teams and MSPs ask when exploring Deskwise.
Clear answers to the most common questions IT teams and MSPs ask when exploring Deskwise.
Clear answers to the most common questions IT teams and MSPs ask when exploring Deskwise.
What is Deskwise?
What is Deskwise?
What is Deskwise?
Is Deskwise available yet?
Is Deskwise available yet?
Is Deskwise available yet?
Who is Deskwise for?
Who is Deskwise for?
Who is Deskwise for?
What will the Alpha include?
What will the Alpha include?
What will the Alpha include?
How much does it cost?
How much does it cost?
How much does it cost?
How do I join the Alpha?
How do I join the Alpha?
How do I join the Alpha?
Get Early Access!
Enter your details below, and we will reach out when a pilot spot is available.
Enter your details below, and we will reach out when a pilot spot is available.
Enter your details below, and we will reach out when a pilot spot is available.